Return window
Returns are accepted within 7 days of delivery. Items must be unworn, unwashed, with original tags attached and in their original packaging.
Customer care
Return & Refund Policy
We want every piece to feel right. If something isn't perfect, here's how to return or exchange it.
Non-returnable items
For hygiene reasons, bodysuits, swimwear, intimates and accessories cannot be returned. Sale and clearance pieces are final sale unless faulty.
How to start a return
Message us on WhatsApp or email with your order number and a photo of the item. Our team will confirm the return and share the return address.
Exchanges
Size and colour exchanges are subject to availability. If your preferred variant is sold out we will issue a refund or store credit instead.
Refunds
Once the returned item is received and inspected, refunds are issued to your bank account within 5–7 working days. Delivery charges are non-refundable unless the item arrived faulty or incorrect.
Faulty or incorrect items
Contact us within 48 hours of delivery with photos. We will arrange a replacement or a full refund, including delivery, at no cost to you.